Refunds Policy
At AImpact Digital, we aim to deliver exceptional products, services, and learning experiences for both our clients and students. This Refund Policy outlines the terms and conditions for processing refunds. By engaging our services or enrolling in our courses, you agree to the terms specified herein.
Refund Policy for Clients
Scope
This section applies to all business clients who purchase our services, such as consulting, digital marketing packages, lead-generation campaigns, or any other B2B offerings AImpact Digital provides.
Eligibility for Refunds
Refunds may be considered if the service provided does not meet agreed-upon deliverables per the contract or scope of work.
Clients must submit a written refund request within the specified time frame agreed upon in the contract.
Refund Request Procedure
To request a refund, please contact your account manager or email us at support@aimpact.co.in.
Include all relevant details, such as invoice number, service details, and the reason for requesting a refund.
Approval and Processing
Upon receiving a refund request, we will conduct an internal review.
If approved, refunds will be processed in the original form of payment within 7–14 business days unless otherwise stated in your contract.
Non-Refundable Items
Any customized services or deliverables already completed and approved by you are generally non-refundable.
Specific fees, including transaction or administrative charges, may be deducted from the refundable amount.
Modifications to This Policy
We reserve the right to update or modify this Client Refund Policy at any time. Any changes will be posted on this page.
Refund Policy for Students
Course Fees and Booking Amounts
Courses priced at or below ₹25,000: The full course fee is typically payable at the time of enrollment.
Courses priced above ₹25,000: A booking amount may be charged to reserve your seat. The remaining fee may be due closer to the commencement of the course (refer to your specific course details).
Refund Eligibility
Cancellation within 7 days of the scheduled course commencement date: All fees paid and/or booking amounts for courses priced above ₹30,000 will be non-refundable.
Cancellation more than 7 days before the scheduled course commencement date: Students are eligible for a full refund (Specific fees, including transaction or administrative charges, may be deducted from the refundable amount).
How to Request a Refund
All refund or cancellation requests must be submitted in writing via email to support@aimpact.co.in.
Please provide your enrollment details, the course name, and the reason for cancellation or refund request.
Processing Time
Approved refunds will be processed in the original form of payment within 7–14 business days of approval.
Course Rescheduling or Cancellation by AImpact Digital
In case a course is rescheduled or cancelled by AImpact Digital, enrolled students will be offered EITHER a full refund OR an option to transfer their enrollment to a future course date without additional charges.
Transfer of course
Once enrolled, a student cannot transfer the enrolment to another person. The student will have the option to EITHER defer the admission to a later batch/course OR cancel the enrolment and avail a refund (provided the criteria for availing a refund is fulfilled)
No Refund in Case of Dismissal
No refund will be provided if a student is dismissed from a course for violating the Code of Conduct or any other policy.
Modifications to This Policy
We reserve the right to update or modify this Student Refund Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Refund Policy, please get in touch with us at support@aimpact.co.in
Disclaimer: This policy is subject to change without notice, and we reserve the right to modify it at any time. Clients and students are responsible for reviewing this policy periodically. If you require additional clarification or have unique circumstances, please get in touch with us before making any payment or commitment.
Note: The above policy is a general template and may need to be adjusted to comply with specific local laws and regulations. It is always advisable to consult with a legal professional to ensure that your refund policies meet all legal requirements.
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