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Cancellation Policy
This policy explains how cancellation requests are handled for AImpact Digital services, consulting engagements, courses, training programmes, workshops, masterclasses, events, and applicable recurring services.
Last updated: 16 September 2026
1. Overview
Cancellation eligibility depends on the nature of the service, engagement, course, programme, workshop, masterclass, event, subscription, proposal, invoice, booking page, Statement of Work, or written terms applicable to the transaction. This Cancellation Policy should be read with our “>Refund Policy.
2. Consulting and Professional Services
For consulting, digital marketing, automation, CRM, WhatsApp workflow, responsible AI, implementation, lead-generation, or other professional services, cancellation or termination may be subject to the proposal, engagement letter, contract, invoice, Statement of Work, or other written terms agreed with the client.
Fees attributable to work already performed, committed resources, third-party costs, booked capacity, completed deliverables, or approved milestones may remain payable or non-refundable where provided in the applicable engagement terms.
3. Courses and Training Programmes
For courses priced at or below INR 25,000, the full course fee is typically payable at enrolment unless stated otherwise. For courses priced above INR 25,000, a booking amount may be charged to reserve a seat, with the remaining fee payable as stated in the applicable course terms.
Unless a specific course page or written confirmation states otherwise, cancellation within 7 days of the scheduled course commencement date may make all fees paid and/or booking amounts for courses priced above INR 30,000 non-refundable. Cancellation more than 7 days before the scheduled course commencement date may be eligible for review under the applicable course terms and the support@aimpact.co.in. Please include, where applicable:
- Full name.
- Registered email address and mobile number.
- Invoice, order, enrolment, booking, or service reference.
- Service, course, workshop, event, or programme name.
- Payment reference, transaction ID, or Razorpay payment ID, if available.
- Reason for cancellation.
A cancellation request is considered received when it reaches the support email address above with enough information for us to identify the relevant transaction or engagement.
9. Refunds Following Cancellation
A cancellation request does not automatically create a refund entitlement. Any refund following cancellation will be reviewed under the applicable booking/service terms and our
For cancellation questions or requests, contact: AImpact Digital Please also review our “>Terms and Conditions.12. Contact Information
Pune, Maharashtra, India
support@aimpact.co.in